Still relying on "Contact Us" forms that leave you with more questions than answers? 🛠️ Complicated forms don't just frustrate customers—they create extra work for your shop. In our latest Quick Tips, we show you how Shopmonkey’s Work Request Forms simplify the process. ✅ Capture every detail up front ✅ Eliminate back-and-forth miscommunication ✅ Provide a professional customer experience Start every job on the right foot and save hours of admin time every week. | Shopmonkey
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Running a busy shop means every second counts, and retyping the same jobs over and over? That’s time lost. Shopmonkey’s Canned Services let you build out common jobs once, with parts, labor, pricing, and notes, then drop them into any estimate in seconds. Faster estimates More consistent pricing Fewer mistakes Less back-and-forth at the front desk Whether it’s oil changes, performance packages, or alignment services, canned services keep your workflow moving. Want to speed up your estimates? Lea
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The golden rule for protecting your shop against fraud and chargebacks is: Trust, but verify. This means always staying alert for anything that seems off, whether that’s suspicious behavior, inconsistencies in customer information, or unusual transaction patterns, notes Crystal Anderson, who's seen it all over 15-plus years in fraud protection and risk management. And most important, she says, is to document everything. Too often, shops let this slide. Why? Because they’re busy: Phones are ringi
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