A convicted sex offender was found to have breached his bail conditions when he handed police an internet-accessible phone, a court heard yesterday.

LIMA — The Allen County Sheriff’s Office sent out a warning about an active phone scam targeting local residents. The caller ...

Brits are sitting on a hidden goldmine of old forgotten tech devices that may be gathering dust in the attic, according to a ...

According to the department, callers are pretending to represent a “Back the Blue Campaign.” Victims receive a phone call ...

According to the Better Business Bureau, there is “a new phishing phone scam where callers claim you have an unclaimed ...

A few years ago, I was working with a mid-size restaurant group that had grown fast: six locations, steady traffic, and a solid reputation. But the call handling? It was chaos. Hosts were juggling ...

Jenna Bush Hager playfully called out her Today Show co-host Donna Farizan for not answering their phone when she called. During the Thursday, August 28, episode of Today With Jenna & Friends, Bush ...

A few quarters back, I was advising a SaaS logistics company that was drowning in inbound calls. Most of it was routine: “Is this feature on my subscription plan?”, “How do I reset my login?”. But ...

Not long ago, I helped a regional dental network shift from a conventional outsourced call center model to a fully AI-backed voice routing system. They were dropping 22% of inbound appointment ...

This post was paid for by an advertiser. The Gazette-Mail newsroom was not involved in its creation. A missed call can be the difference between making contact with a customer and closing a deal.