However there are times when seeking professional help and support is the best path forward, and this is where premium technical support shines. Investing in professional assistance helps ensure ...

Discord confirmed a data breach affecting about 70,000 users, with government ID photos exposed through a third-party vendor.

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

Zendesk has launched a new autonomous support agent that should solve 80% of support issues without human intervention.

At Atlassian Team ’25 Europe, Glovo’s IT leader shares how scaling corporate support systems required productive friction - ...

End-of-year and holiday events can put enormous strain on digital systems; October is a critical window to test, tune and ...

The Texas Tech University System Chancellor directed all five system universities to remove materials related to transgender identity. Angelo State University previously implemented similar policies, ...

CHENNAI: Chief Minister MK Stalin on Monday approved a Rs 2.5-lakh-crore (USD 30 billion) Comprehensive Mobility Plan (CMP) for the Chennai Metropolitan Area, laying out a 25-year roadmap to expand ...

China’s latest and most capable aircraft carrier has used its new electromagnetic catapult to successfully launch three types of aircraft, according to Chinese state media, which released footage of ...

https://www.thehindubusinessline.com/economy/logistics/integrated-public-transport-ticketing-app-to-be-launched-by-tn-cm/article70079504.ece Copy "India's first ...

U.S. Transportation Secretary Sean Duffy warned Friday that Chicago and Boston are at risk of losing federal support unless local leaders swiftly take steps to improve safety on their transit systems.