Hertz said it is rolling out the AI scanners at airports nationwide. At least one renter is taking issue with the technology.

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What happened with the $440 charge to the renter? The renter contacted The Drive to relay his experience with the new AI scanner. He was alerted to damage for a 1-inch scuff on the driver's side ...

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Just a few months after Hertz announced the launch of artificial intelligence for vehicle inspections, the car rental company ...

One renter who returned his Thrifty rental vehicle, which is part of the Hertz Corporation, to the Hartsfield-Jackson Atlanta International Airport was charged $440 for a 1-inch scuff discovered ...

A Hertz customer reached out to our friends at The Drive to share his challenges with the system, which ultimately charged him $440 for a one-inch scuff on the driver's side rear wheel of the ...

Barely two months into the scanners' initial deployment at real-world Hertz facilities, there's already a problem.

A viral video shows parents confronting a property owner accused of hoarding baseballs hit during youth games. The Minnesota ...

One customer was charged $440 for a scuff on his rental's wheel. But talking to a human employee about it wasn't easy, and he was encouraged to pay ASAP.