Rocket CRM, a SaaS-based CRM technology platform designed for small and mid-sized businesses, has announced the full ...

The distinction between IAM and CIAM reflects the fundamental differences between managing internal organizational resources and serving external customers in the digital age. While both share common ...

Let’s explore each service line and the challenges of integrating their "proven processes" into a unified strategy.

The department went out to tender for a customer relationship management (CRM) system in April 2025, worth up to £1bn excluding VAT, as well as a contact centre as a service (CCaS) provider, with ...

INTU, ADBE, and PEGA ride GenAI and SaaS tailwinds as software sector outpaces broader markets with strong earnings growth.

Operating expenses reduced 17%, net loss narrows, and foundational rebuild positions Rivalry for a leaner, more efficient, and financially disciplined 2025 ...

At the core of the smart venue revolution is the rise of digital twin technology—an advanced, real-time simulation of a venue ...

A customer relationship management (CRM) system can really help your micro business to grow. We take a look at some platforms and their key features. Customer relationship management (CRM) systems ...

Amazon, Microsoft, Alphabet and more are fueling Nvidia’s AI surge. Here’s why their billion-dollar bets could mean big gains ...

NeoSystems LLC, a leading provider of managed services, consulting, and compliant hosting solutions for government contractors, today announced the appointment of Jeff Huckle as its new Chief ...

AI agents are rewriting the future of customer experience. Here's what developers and tech leaders need to know now.

Intelligent document capture, automated KYC verification, and configurable workflows can reduce banking onboarding times ...