DealerCX, the automotive industry's first AI-native platform built to unify the complete customer journey across sales and service, today announced four senior additions to its leadership team: Lance ...

Competitive advantage will accrue to institutions whose infrastructure treats payments as continuous learning systems.

For decades, it seemed like the sky was the limit for Salesforce (CRM), the cloud-based enterprise software and customer ...

Building on success in Amarillo, TX, 500 Republic continues its growth into Jacksonville, FL, strengthening telecom ...

How an experience makes people feel predicts loyalty more than whether it worked or how easy it was--and businesses risk $3 trillion every year due to bad customer experiences. Customers are ...

Apollo.io reports C-suite executives need to understand agentic GTM as a strategic foundation, emphasizing data quality, ...

BHP's new CEO Brandon Craig takes the reins at the world's largest ⁠listed ⁠miner as competition heats up for copper, ...

The real challenge lies in keeping them engaged, satisfied, and loyal over time. Customer loyalty is not built through one-time transactions but through consistent, meaningful communication.

United States, 16th Mar 2026 - As car buyers increasingly begin their purchasing journey online, automotive dealerships ...

A16z's new Top 100 AI apps report reveals ChatGPT, Gemini and Claude are becoming storefronts. What businesses must do before ...