The 311 service recently launched by the City of Huntsville, which provides residents with easy access to essential city ...

According to the City of Cincinnati, Community Responders would be responsible for "non-emergency issues reported to 311 and ...

The mayor cautioned that while all calls will be answered, "some callers may experience a brief delay before reaching an operator." ...

Edmonton is reducing the operating days for its 311 non-emergency telephone line that acts as a central point of contact for city information, services and filing complaints.

Parking got testy in Southeast Baltimore last year. The city’s rodent eradication team visited Belair-Edison frequently. And ...

You’ll want to reach out to 211 if you are looking for non-emergency community health and ... you'll want to connect with our 311 Contact Centre. “Our 311 Contact Centre often gets calls that would be ...

The University of Georgia is implementing $1.7 million in new security measures, including 50 additional emergency call stations. The increased security follows the death of a student from Augusta ...

Before the switch, UG’s 311 call center took all trash and recycling-related calls, which “led to delays, confusion, and declining satisfaction,” KCK said in a statement. “This transition ...

The South Western Ambulance Service in England this week said more than a quarter of the 1 million-plus calls it fielded last year did not merit sending help. The non-emergency calls included a ...

don’t call for an ambulance — unless it has sunk its teeth into someone. That’s the message from the Welsh Ambulance Service in a plea to get people to stop phoning with non-emergencies.