Edmonton is reducing the operating days for its 311 non-emergency telephone line that acts as a central point of contact for city information, services and filing complaints.

The 311 service recently launched by the City of Huntsville, which provides residents with easy access to essential city ...

The mayor cautioned that while all calls will be answered, "some callers may experience a brief delay before reaching an operator." ...

Parking got testy in Southeast Baltimore last year. The city’s rodent eradication team visited Belair-Edison frequently. And ...

Analyzing the city’s 311 data, as well as calls from its 911 center ... was the first U.S. city to use 311 as a police non-emergency number. As the system has evolved, 311 has become not ...

North Las Vegas officer Jason Roscow, who was shot and killed on Feb. 4, was a regular at a North Las Vegas Starbucks.

According to the City of Cincinnati, Community Responders would be responsible for "non-emergency issues reported to 311 and ...

The Tucson Fire Department is getting sixty percent more emergency calls compared to 2008 and have fewer firefighters. They ...

A lot of the resources the TC3 program helps with, are what you're supposed to call 311 for. 311 is a non-emergency service you can call, designed by the City of Tucson to connect people with ...

After a Richmond woman raised questions about who is responsible for clearing neighborhood streets in her area, CBS 6 got ...