Salesforce's AI suite, Agentforce, launched in 2024, enhances efficiency and customer satisfaction. Learn why we rate CRM ...

If the current business environment can be summed up in two nice words, those would be ‘constantly changing’. Organizations ...

TTEC Holdings is in a transition period with investments in AI and reorganization, which could drive future FCF growth. Learn ...

The role of artificial intelligence in customer experience begins with the relevance of the words themselves. We want an ...

Customer engagement has undergone a transformative journey, driven by technological advancements, shifting consumer ...

B2B tyre marketplace TyrePlex has raised Rs 20 crore (around $2.4 million) in a funding round led by PeerCapital, with ...