The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...
It’s ‘Dreamforce-eve’, but still time to slip out one early Agentforce announcement before the agentic jamboree kicks off on ...
CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced its selection by ...
PM on a Friday. It’s the CFO, and she’s frantic. She’s locked out of her account, needs to approve payroll, and her flight is ...
Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...
ROCKVILLE, Md., Sept. 18, 2025 /PRNewswire/ -- 3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced the latest adoption of its ServiceNow-centric ...
As a result, CIOs, CTOs, and service desk managers are eager to modernize their operations with innovative voice technologies that integrate seamlessly with their existing ServiceNow instance and data ...
New York City children ride buses to school, including around 66,000 students with disabilities and students living in the ...
APEK Corporation (d/b/a Voice2Me), a leading provider of AI agentic workflows and multi-agent orchestration platforms for ...
Fraud is consuming business resources at an unprecedented pace, according to TransUnion’s newly released H2 2025 Update to the Top Fraud Trends Report.
Meta’s efforts to expand its core business beyond online advertising involve pitching companies AI-powered chat tools that ...
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