Digital innovation and omni-channel upgrades help Macy's post its best comparable sales growth in the past 12 quarters.

Atlaslive observes this shift across Latin America and beyond. Operators seek a single, integrated platform rather than ...

CHICAGO, Oct. 14, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI CX automation powered ...

European enterprises operate within some of the world's most complex regulatory landscapes as they work to transform customer experiences. The IDC MarketScape noted, "Five9 is among global contact ...

On September 26, 2025, Five9 announced several board and leadership changes, including the appointment of Sudhakar Ramakrishna, CEO of SolarWinds, as a Class II director, alongside new committee ...

Owen’s appointment comes in addition to Bastion Shine recently welcoming Richard Brown as managing partner of digital brand ...

Today, 68% of retail customer service is handled by AI bots. Efficiency is undeniable — but empathy remains the ...

La-Z-Boy Incorporated ( ($LZB) ) has shared an update. On October 13, 2025, La-Z-Boy Incorporated announced a strategic realignment of its ...

India's hospitality sector is poised for dynamic growth, driven by domestic travel and evolving consumer preferences for ...

Hybrid AI Solution Combines Trusted Knowledge with Deterministic Reasoning to Deliver Reliable, Consistent Customer Experiences Across All ChannelsCHICAGO, Oct. 14, 2025 (GLOBE NEWSWIRE) -- eGain Corp ...

Paymentus Holdings, Inc. ("Paymentus") (NYSE: PAY), a leading provider of cloud-based bill payment technology solutions, will announce its third quarter 2025 financial results after the market close ...

Zeta Global has agree to acquire Marigold’s B2B enterprise software business, including Marigold Loyalty, Cheetah Digital, ...