Anyone who shops at a big-box home improvement store has likely experienced the same frustration: needing help and not being ...

In Market Force Information's 2025 Home Improvement Retail Benchmark Study, Ace Hardware and Menards earned the highest ...

More than a high-speed automation tool, artificial intelligence is becoming a safe testing ground where brands can rehearse ...

Lowe's does not carry the teal blue brand of tools known fondly as Makita despite being a superstore.

I get requests regularly to delete old coverage featuring a founder's previous startup/s as investors begin due diligence on ...

The retailer is trying to attract more store and website visits as the U.S. housing market remains sluggish and customers postpone projects.

Avoid a service nightmare. We reveal the shop considered the worst tire retailer by customer satisfaction and highlighted the ...

Lowe’s launched the AI-powered Mylow app in March 2025, which now offers enhanced visualization tools; targeted content; and ...

Customer satisfaction in retail is on the upswing, and online retailers such as Amazon are at the top of the list, according ...

One shopping cart after another rolled up to the registers at Lowe’s in Oviedo, pushed by Floridians who all had something to ...

Harbor Freight and Home Depot are both well-known home improvement stores, but here is the one at the top of JD Power's list.