Anyone who shops at a big-box home improvement store has likely experienced the same frustration: needing help and not being ...

More than a high-speed automation tool, artificial intelligence is becoming a safe testing ground where brands can rehearse ...

According to ACSI data, customers are less pleased with their in-store experiences for factors such as store layout, staff courtesy and checkout speed." ...

Hiring contractors through a major retailer can seem safe, but one Arizona homeowner's experience shows how badly things can ...

The City of Grover Beach has released the results of a survey it holds every two years in an effort to gauge community ...

Avoid a service nightmare. We reveal the shop considered the worst tire retailer by customer satisfaction and highlighted the ...

Lowe’s launched the AI-powered Mylow app in March 2025, which now offers enhanced visualization tools; targeted content; and ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Home Depot makes a tough call as it struggles to rapidly increase its sales.

North Carolina and South Carolina have become two hot spots for growth in the United States. North Carolina was the top destination for domestic migrants in the U.S., attracting 84,000 people ...

While the biggest chains dominate market share, two other chains are winning the battle for customer hearts.