At Atlassian Team ’25 Europe, Glovo’s IT leader shares how scaling corporate support systems required productive friction - ...

According to company officials, the platform now powers AI Agents that handle a portion of nearly 5 billion issues resolved ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to ...

The Salesforce tool, the company insists, is unique because it’s “conversation-first,” and “agent-first.” Essentially the idea is to dump the “ticket” system, and allow someone to make an IT help ...

New capabilities boost AI Agents, Employee Service, and CCaaS with smarter automation, better collaboration, and deeper insights - delivering outcomes businesses and customers want SAN FRANCISCO, Oct.

In addition to the new agents, Zendesk is also rolling out new analytics capabilities, intended to help administrators better understand instances in which an agent makes a mistake. These capabilities ...

Verizon sells phones and phone plans across the United States. With stores and cell towers in every state, Verizon’s widespread reach allows customers to call, text or use data almost anywhere.

Services include bill pay and money transfers. Hours are 8 a.m. to 8 p.m. Monday through Saturday and 10 a.m. to 6 p.m. on Sunday. Many, or all, of the products featured on this page are from our ...