Contact centers are increasingly adopting AI agents as part of their journey to become autonomous. We are pleased to announce the availability of Dynamics 365 Contact Center in Government Community ...
Dennis O'Reilly began writing about workplace technology as an editor for Ziff-Davis' Computer Select, back when CDs were new-fangled, and IBM's PC XT was wowing the crowds at Comdex. He spent more ...
Discover how to build a customized Microsoft document management system for your business with the workflows, security and ...