Infosys has launched the Infosys Customer Experience Suite for Salesforce, a set of enterprise solutions designed to automate ...

Benz's transition to software-defined vehicles and its impact on customer loyalty and luxury experience. Learn how the brand ...

Singapore may be one of the most AI-forward markets in the world, but when it comes to customer service, AI is still missing ...

Greets and assists all customers with exceptional customer service. Insures that all employees are trained for the jobs they ...

The Founder of the Customer Experience Professionals Ghana Association (CEPGA), Esther Dokuwaa Ofosuhene, has urged businesses to be intentional and strategic in delivering products and services that ...

Singlife is putting an AI agent at the heart of its customer service operations through a new partnership with Salesforce.

The largest reverse mortgage lender in the country, Mutual of Omaha accounted for over 22% of the market in 2024. It offers ...

Dubai Airports CEO Paul Griffiths tells Skift how “clicks, not bricks” will shape the $35 billion move from DXB to the new ...

The government is highlighting the need to improve customer experience as part of efforts to drive national development. It believes ...

Zoom Communications, Inc. (NASDAQ: ZM) announced a strategic go-to-market (GTM) partnership with Oracle designed to help organizations transform the experience they deliver to customers through faster ...

Castle & Cooke Aviation announces the promotion of Amy Kaleikini to general manager of its Honolulu FBO, bringing over 20 ...

AIVRA™  delivers simplified, personalized, and actionable insights across the entire ISP organization—from CEOs to network engineers to marketers—through ...