The PwC offering leverages Salesforce Agentforce and brings conversational artificial intelligence, predictive ordering, and unified customer data.

That's why customer lifetime value (CLV) has become a strategic priority for high-performing businesses. And with AI-driven ...

Vonage's new AI-powered actions for Contact Centers boost agent productivity while delivering a secure, seamless customer ...

Apollo.io's Agentic End-to-End GTM Platform unifies the entire go-to-market process into one intelligent system driven by AI agents.

TalkTalk chief operating officer Neil Smith describes its journey out of CX stack complexity towards more empowered contact ...

At 3.17am, entrepreneurs across South Africa lie awake calculating tomorrow's cash flow, mentally juggling supplier payments, and wondering if they can make ...

Market headlines Salesforce (CRM) continues to strengthen its market position amid growing demand for AI-driven solutions. Recent reports highlight significant growth in the B2C marketing automation ...

McEwen Copper Inc. , 46.4% owned by McEwen Inc. (NYSE, TSX: MUX ) is pleased to announce positive results from the ...

Predictable recruiting in door-to-door isn’t about finding unicorns—it’s about building a machine that reliably surfaces ...

Opportunities in the B2C marketing automation sector include leveraging AI for predictive customer journeys, managing regulatory compliance, fostering a unified campaign approach, and adopting ...