Ever received an unexpected alert by text or email claiming there is a problem with your computer that the sender needs your help to fix? That could very well have been a tech support scam. The ...

Microsoft will be ending support for Windows 10 in October. If your computer isn't compatible with Windows 11, you still have options.

UK network services firm Colt is attempting to recover various customer-facing systems following a cyber attack that has been claimed by the Warlock ransomware gang and may have arisen via a ...

Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this ...

More district tech leaders rely on listservs and other private networks to navigate their jobs, which have grown more complex ...

UK-based telecommunications company Colt Technology Services is dealing with a cyberattack that has caused a multi-day outage ...

After-sales support, sometimes called after-sales service, is any service provided after a customer has purchased a product.

TechWerks LLC, a veteran-owned firm led by a group of ex-military officers, say the employees who work at Fort Sam Houston ...

In our Women in Tech series, we feature Sasmita Panda, Consulting Tech Strategy & Transformation Architecture Leader at EY ...

Discover how AI voice agents with 95% human-like accuracy are revolutionizing communication, customer service, and daily tasks.

Tech to Us offers home services ranging from $34.99 to $59.99 a month, depending on your service needs. There’s also a one-time setup fee of $100. Plans cover support for one computer and ...