The Environmental and Munitions Center of Expertise (EM CX) is supporting Headquarters USACE with a complex environmental ...

Omilia's Self-Learning Agentic CX Platform offers continuous self-learning and autonomous CX agents built for mission-critical customer service operations.

CX Worlds winners, early-season race overload, team sponsorship pressures, and the bike industry under stress.

A new AI era begins: zero-day deployment, continuous self-learning, and autonomous CX agents built for mission-critical customer service operations Omilia, the global leader in Agentic CX, today annou ...

Companies with successful strategies for making their CX knowledge AI-ready are seeing double-digit gains in revenue and ...

Celtic are close to completing a deal to sign former Arsenal and Liverpool midfielder Alex Oxlade-Chamberlain. The 32-year-old, who has 35 England caps, is a free agent after leaving Turkish side ...

It's important to keep working hard all through the year, avoiding a major reliance on Zone 2 training. This is why ...

By Richard WOGODO (richard.wogodo@pwc.com)The new world of AIOnly a few companies are realising extraordinary value from ...

As AI agents become the new gatekeepers of discovery, the brands that move first to optimize for this shift will own a ...

Liveops Celebrates Success with Multiple Stevie Awards for Customer Experience Scottsdale, United States - January 31, ...

At least 27 Angolan scholarship recipients will attend short-, medium-, and long-term training programs in Brazil as part of the Human Resources for Health Training Project (PFRHS), which is financed ...

Humana has announced the launch of Agent Assist built with Google Cloud’s AI. The technology is integrated into call center systems. When members call to talk to a Humana representative, Agent Assist ...