Apple recently made changes to its service scheduling process, and is now allowing users to make appointments with certified third parties and the remaining Apple Specialists for repair and support.

Apple appears to be rolling out a new iOS app called Support that works on iPhone and iPad. Support for iOS includes helpful links to support articles as well as access to AppleCare services. Here’s ...

Apple has now introduced a manner in which customers seeking support can book repair appointments with not only the well known Genius Bar, but also Apple Authorized Service Providers. Previously ...

Apple recently made a quiet update to its Apple Support site, introducing a new feature that allows customers to find and schedule repairs for iPhones, Macs, and iPads from Apple Authorized Service ...