Microsoft debuts two new apps, Dynamics 365 Remote Assist and Dynamics 365 Layout, that take the best parts of the original HoloLens demo and make them available to end users.

With Dynamics 365 Remote Assist we can enable technicians and remote experts to solve problems in real time with heads-up, hands-free video calling, annotations, and file sharing. By identifying and ...

Microsoft's new workplace mixed reality apps, Dynamics 365 Remote Assist and Layout, have launched out of preview and into general availability.

Inclusion of remote assist and product visualization into the dynamics 365 and mobile devices was an important step taken by the developers to make the users time of using these products more ...

The latest Dynamics 365 Guides release "combines these two mixed reality apps [Guides and Remote Assist] into a single seamless experience," Microsoft's announcement stated.

Now it has in-time inspection using Dynamics 365 Remote Assist and can identify issues or provide approvals immediately," Microsoft said.

Dynamics 365 Remote Assist, for example, can be used by workers to dial in help from a technician from anywhere in the world.

Microsoft is readying new Dynamics 365 AI- and mixed-reality-centric services and applications for remote-assistance, customized bots and more.

Microsoft Dynamics 365 Remote Assist (pictured above) provides for a new type of customer support that takes advantage of the hands-free nature of a HoloLens headset. The person needing assistance ...

To make that customer support more efficient, Ecolab uses Microsoft Dynamics 365 Remote Assist and Microsoft HoloLens 2 devices. The company’s experts now easily collaborate and help customers ...