CINCINNATI (WKRC) - A local woman says she had Bengals and Taylor Swift tickets stolen from her Ticketmaster account. She's not the only one who has had this happen. So what now? Learn the steps to protect yourself. Watch Cassy Arsenault's consumer alert, Monday at 6 p.m. on Local 12 News.

Fans call Ticketmaster chaos 'more stressful than trying to get Taylor Swift tickets' - While many fans went in optimistic to the presale, they later took to social media to vent their frustration aft

Busted and McFly are going head-to-head for a UK tour this autumn, but fans are struggling to get their hands on tickets as they're hit with a Ticketmaster error

What do a football fan, a pop music enthusiast, and a hip-hop devotee have in common? They all had their tickets stolen through Ticketmaster. In just the past month, 5 On Your Side has received five complaints from consumers who say their accounts were hacked after purchasing tickets,