In the course of normal business, your company will need to use a variety of letters to communicate with customers, vendors, sales leads, employees and a variety of other people. Even though formal ...

Here is a common scene: A supervisor agrees to write your letter of recommendation with one condition—you draft it. Shocker. We, too, were surprised the first time this happened to us. We assumed ...

Faculty members often seem to lack insight into how to write strong letters on their students’ behalf, writes Manya Whitaker, who offers 10 guidelines for improvement. A few years ago, I wrote “A ...