The Rappi application announced that, starting this week, its users will have customer service through WhatsApp. Since last January 18, those who are in the Prime or Diamond categories will be able to ...

While progressing into 2024, WhatsApp maintains its impressive expansion as the top messaging platform globally. Having close to three billion monthly active users, it has evolved from a basic ...

WhatsApp has made customer service messaging free for businesses on its platform, turning it into the cheapest channel for enterprise communication, in a bid to enhance AI chatbot conversations and ...

If you’re not yet using WhatsApp Business to interact with your customers, now is the time to get started. The Fast Company Executive Board is a private, fee-based network of influential leaders, ...

Facebook Inc said on Monday it would buy customer service startup Kustomer, as the world's largest social network adds tools to attract more sellers to its platforms.

WhatsApp has introduced new tools at its Business Summit in Mumbai, aiming to enhance customer connections and streamline business operations. These u ...

Facebook Inc on Thursday said its WhatsApp messaging app would start to offer in-app purchases and hosting services, as it moves to boost revenue from the app while knitting together e-commerce ...