TransLink says it is still trying to solve a problem with its controversial Compass Card system and it may implement a "grace period" for bus riders who fail to "tap out" as they exit. The company ...

Bus users across Metro Vancouver will benefit from a temporary drop in fare prices as TransLink grapples with how to make the Compass Card effective across the system. Beginning Oct. 5, bus users will ...

If you’ve noticed those long lines at the Compass customer-servicecentre, it’s not necessarily outraged riders venting over the latest TransLink changes. Most of those in line Thursday said they’re at ...

TransLink’s smart card is proving to be a dumb idea for seniors and people with disabilities. They’re the ones who on January 1 started using the Compass card, which replaced the annual bus passes ...

The rollout of TransLink’s new Compass fare card could make it impossible for social-service providers to continue to offer transit assistance to people living in poverty, several groups have warned.