Verizon’s outage last month affected millions of customers and has now caused a significant new problem.

The credits can be redeemed by logging into the myVerizon app, according to Verizon. Users can expect to receive texts from Verizon when their credits are available. The company said business ...

Following a major service outage that left thousands of Verizon customers without the ability to call or text for hours on Wednesday, the nation's largest wireless carrier announced it will give ...

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Verizon on Thursday said that it would begin issuing $20 credits to the accounts of customers impacted by Wednesday's nearly day-long cellular service problems. The outage, which brought voice and ...

Here's the first thing mobile network experts want you to know when taking stock of the great Verizon service outage of January 2026. It won't be the last — and that being on AT&T or T-Mobile won't ...

Verizon offered a standard $20 credit per account after last week’s outage. However, some customers were reportedly able to get higher compensation, $200 in one case, by contacting customer service.