A help desk professional is someone that balances customer service skills with technical competency to assistant internal employees or external clients with computer or technological issues. Internal ...

Amazon Alexa skills allow you to customize the artificially intelligent assistant to suit all sorts of needs.

Artificial intelligence -- and related forms of high-level automation and analytics -- have become the tool of choice for helping businesses plug their ever-persistent talent gaps. The catch is, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. How many people can say they found their human resources business partner (HRBP) in a ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. By 2023, software as a service (SaaS) is expected to represent 45% of the enterprise ...