In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and ...

Trezor is alerting users about a phishing campaign that abuses its automated support system to send deceptive emails from its official platform. The company's support site allows anyone to open a ...

We are pleased to release the Control Techniques Support Suite technical support ticketing platform to all our valued customers and end users. This will provide an updated and highly traceable request ...

Security is always only as strong as the weakest link. For many years, IT security managers have realized that, more often than not, the weakest link is human. Be it the end user who inadvertently ...

Identity and access giant Okta said a hacker broke into its customer support ticket system and stole sensitive files that can be used to break into the networks of Okta’s customers. Okta chief ...

Software vendor Support Fusion has launched a ticketing integration platform to close the gap between managed service providers (MSPs), system integrators (SIs) and their enterprise customers. The ...