Voice-over-IP (VoIP) networking comprises many components and network managers might find themselves treading on new and fragile ground as they investigate VoIP projects. This white paper provides an ...

This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach. IT managers often think of ...

Jonathan Rosenberg, PhD, the chief technology officer Dynamicsoft, a telecommunications infrastructure vendor based in Parsippany, NJ, is co-author of the Session Initiation Protocol standard, one of ...

Avaya has launched phones and software that it claims will make it easier to intelligently route calls in businesses and call centres. On Monday, the communications firm announced the release of ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. One minor inconvenience in writing about the worlds of video and data communications is the large ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. The market ...

The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. However, the term ...