Customer service and digital transformation – the two terms that no company can ignore in today’s era. The whole idea of running a business revolves around the customers. And, the goal to achieve ...

Robotic process automation (RPA) bots can help support human agents as well as virtual agents. Although enterprise interest in bots seems to be at an all-time high, Gartner reports that 68% of ...

This is the second of a two-part series about the turmoil that is starting to hit the RPA market and what clients should be prepared to do about it. Read part one here. We left off talking about ...

CEO & Co-Founder at ElectroNeek, RPA vendor for MSPs and IT teams. Serial Entrepreneur, video gaming enthusiast and professional Go player. Robotic process automation (RPA) is kicking into high gear, ...

Over the last couple of years, robotic process automation or RPA has been red hot with tons of investor activity and M&A from companies like SAP, IBM and ServiceNow. UIPath had a major IPO in April ...

Everyone would agree, an enormous user base is the key to acing cutthroat competition. But for telecom players, managing the back-office processes involved in acquiring and attending to the huge ...

Santa Clara, California headquartered ServiceNow, a provider of cloud-based solutions that define, structure, manage, and automate workflows for enterprise operations, today launched the latest ...

SHENZHEN, China, May 16, 2021 /PRNewswire/ -- Kingdee International Software Group Company Limited ("Kingdee International", "Kingdee" or the "Company", and its subsidiaries, collectively the "Group" ...