CIO

Oracle’s agentic AI push in Fusion Cloud CX offers embedded automation for CX leaders

With pre-built agents for lead scoring, quote generation, and service triage, Oracle aims to boost operational efficiency and ...
MarTech on MSN

Oracle debuts AI agents for CX and revenue teams

Oracle’s new AI agents connect marketing, sales, service, finance and more, giving them a view across the enterprise. The ...

Oracle AI Agents Help Marketing, Sales, and Service Leaders Unlock New Revenue Opportunities

Oracle today announced new role-based AI agents within Oracle Fusion Cloud Applications to help customer experience (CX) leaders unlock new revenue opportunities. The new AI agents are embedded within ...
Forbes

Oracle's Roadmap For Exceeding Customer Expectations

Emerging technologies and new insights into customers set the course for a new customer experience roadmap outlined during the Oracle OpenWorld 2017 keynote, Exceeding Skyrocketing Customer ...
Zacks Investment Research on MSN

Oracle Unveils AI Agents in Cloud Apps: Buy the Stock Now or Wait?

Oracle ORCL has positioned itself at the forefront of enterprise artificial intelligence (AI) with its ambitious rollout of AI agents across cloud applications. Following impressive first-quarter ...
Forbes

Oracle Doubles Down On Customer Experience (CX) Management With New Zoom Integration

The Oracle Live Applications event is this week, and yesterday, I discussed in this article how Oracle has quietly become an essential cloud applications company. Oracle utilizes a SaaS model to ...
ZDNet

Oracle rolls out Loyalty Cloud, other new CX products

Oracle on Tuesday is announcing three new products within its Customer Experience (CX) Cloud Suite: An analytics application called Infinity; a powerful, easy-to-use segmentation tool for marketers ...
Demand Gen Report

Oracle Announces New CX Platform Updates

Oracle Customer Experience (CX) updated its Oracle Marketing, Oracle Sales and Oracle Service platforms to accelerate users’ sales cycles, address buyer inquiries and issues and build engaging ...
adexchanger

Oracle Integrates BlueKai And ID Graph With CX Unity

Oracle wants to help marketers bridge the gap between the known and unknown. The company integrated the BlueKai data management platform (DMP) and ID graph with its customer data platform (CDP), it ...
Diginomica

Oracle launches CX for communications - a taste of things to come

Yesterday at the Oracle CX Summit, the company launched its communications industry-specific suite, dubbed Oracle Digital Experience for Communications. This is an important development, not just for ...
adexchanger

Oracle Gets Into The CDP Game With CX Unity

Oracle kicked off its OpenWorld conference Monday by introducing a customer data platform (CDP) to connect disparate data sources and a subscription management product to capitalize on the blossoming ...