This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Lowe’s AI virtual assistants have boosted customer satisfaction and ...
As part of its broader business transformation strategy, Lowe’s is using AI to drive market share, improve experiences and unlock efficiencies. The company is no stranger to the technology — ...
Lowe’s employees ranked #1 in customer feedback among largest U.S. retailers, Chatmeter report finds
SAN DIEGO, March 18, 2025 (GLOBE NEWSWIRE) -- Home improvement retailer Lowe’s ranked #1 in an AI-powered analysis of customer feedback on its associates, Chatmeter’s 2025 Retail Associates Reputation ...
An analysis of Google reviews that mention store associates from top retail chains reveals the best and worst in-store customer service. Lowe’s has the top in-store associates across its retail chain, ...
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