BOSTON (AP) — Bike lock maker Kryptonite struggled to reassure customers and protect its reputation on Friday following the disclosure that its famous U-lock can be opened by a ballpoint pen.

Bike owners trying to figure out what to do with their round-key Kryptonite locks (which reportedly can be picked open with the hollow shaft of a Bic pen), should know that Kryptonite is offering to ...

It isn't the same as learning a flashy diamond engagement ring actually is cubic zirconia. Or that the faceplate on a newly purchased Cartier watch has the brand name strangely misspelled. No, it's ...

BOSTON (AP) -- Bike lock maker Kryptonite struggled to reassure customers and protect its reputation on Friday following the disclosure that its famous U-lock can be opened by a ballpoint pen.