If you've ever wondered why some people immediately embrace your ideas while others require more persuasion, it likely has less to do with the content of your message and more to do with your delivery ...

Years of awkwardness compelled me to want to learn about what attracts one another. People make judgments extremely quickly about the kind of person they are. This means there are tiny tactics we all ...

Power and influence—the words often conjure images of nefarious individuals employing Machiavellian tactics to manipulate people and events in order to selfishly get their way, often at the expense of ...

Compliance is a behavior performed only because it is requested. Otherwise, it will not happen. What explains this kind of social influence? Social psychologist Robert Cialdini, in his masterful ...

Authority problems challenge leaders in the modern workplace. New generations of workers are more willing than ever before to challenge traditional lines of authority. Therefore, to maintain your ...

When facing persistent, resistant challenges, leaders often surrender to poor results or invest in change efforts that waste time and resources. And yet it’s possible to influence behavior with ...

Growing your career in the military had more to do with performing at (or exceeding) standards and expectations, delivering on promises and living up to codes designated for you by military values.