If the HP Smart App is not opening, working, or detecting the printer, use the Diagnose and Fix button and see. More suggestions in this post.

Update 12/05/23 at 1:07 p.m. ET: This post was updated to share new data about what may be causing the HP Smart app to automatically download on Windows computers.

The Microsoft Printer Metadata Troubleshooter Tool will rename your printer to its correct name and uninstall the HP Smart app.

A new report emerged about Microsoft auto-installing the HP Smart app on Windows 10 and 11 PCs without user consent. The company said it is investigating the reports from affected customers.

Microsoft recently released a fix for an unruly bug running rampant on Windows systems. This bug was installing the HP Smart Ppp on Windows machines without permission, which is annoying. It was ...

Microsoft releases downloadable tool to fix phantom HP printer installations Windows 10 and 11 users noticed this bug earlier this month.

Along with serving as a print driver, HP Smart also adds support for remote printing. Once you've installed it for the M209dw on your system, you can install the app by itself on any Windows or ...

Since the Smart Tank 5101 lacks a proper screen, setup is best done with the HP Smart app. Make sure you are logged into a network that supports 2.4GHz since the printer requires that.

The HP Smart app is causing printing issues on Windows 10 and 11. Microsoft is investigating why some printers are being renamed to HP LaserJet.