PALO ALTO, CA--(Marketwire - Sep 11, 2012) - Zingaya, developer of scalable, high-quality web-based VoIP applications for e-commerce websites and customer service call centers, today announced that ...

NEW YORK — Aug. 8, 2006 — In his keynote speech today at the SpeechTEK 2006 conference in New York, Paul English, the founder of GetHuman.com, announced the creation of new standards for ...

May 5, 2016 Add as a preferred source on Google Add as a preferred source on Google Previously mentioned GetHuman has evolved from being a simple database of direct lines and codes to wade through ...

Microsoft will work with consumer support advocate GetHuman.com on the creation of new standards for better customer service industrywide. Several companies, including Microsoft and speech recognition ...

Using crowd-sourced feedback on customer service numbers, GetHuman.com gives users the quickest way to get a person on take their call.

A consumer calls a toll-free number for support with a product or to check on an order and is first required to enter her account information into an automated system, and then required to repeat the ...

I was on the phone with the phone company – in a manner of speaking. I wasn’t actually talking to a person – and that was the problem. I had two issues that needed addressing: involving service, one, ...

We all dread problems that send us to customer service. Phone calls drop while you're navigating an endless maze of menu options, none of which seem to help. When you finally do reach a point where ...

Like a 21st Century Riddle of the Sphinx, cracking the code to superior customer service — especially on the phone — proves nearly impossible. Finding flesh-and-blood helpers? How about an evil matrix ...

Microsoft will work with consumer support advocate GetHuman.com on the creation of new standards for better customer service industrywide. Several companies, including Microsoft and speech recognition ...