As idyllic as camping is, problems happen. Sometimes, the AC doesn’t cool the camper enough. Other times, the awning gets stuck, leaving your family baking in the sun. Winter has its share of issues ...

Bob is a service technician who is well trained and nationally certified. However, he has sometimes suffered from the same confusion that all technicians occasionally do — the facts that he gathers ...

One often-neglected appliance is the furnace--out of sight and out of mind until the cooler months of the year. But beware, a malfunctioning furnace can be dangerous. Here are the basics for keeping ...

Your troubleshooting situation this month involves an 80% single stage gas furnace that has been in service approximately seven years. When you respond to the customer’s complaint of “no heat,” you ...

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