"Based on OpenAI’s GPT-3, Microsoft’s new Dynamics 365 Copilot is an extension to its existing CRM and ERP software, working alongside those applications to assist in answering questions ...

NatWest has selected Microsoft Dynamics CRM solution ahead of alternatives from Salesforce.com and Oracle, as it looks to replace its aging systems. The bank said its systems were being stretched ...

Customer Relationship Management (CRM) platforms have become entirely different platforms, with AI being the core of ...

Your Guide to Successful CRM Deployment - Implementing a Customer Relationship Management (CRM) system is a pivotal move for ...