Everyone has their favorite restaurant chain. For some, it's the food that keeps them coming back, but for others, it's customer service. Even if the food is not that great or maybe it's mediocre, ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go. A ...

People need food and enjoy excellent dining experiences. This demand has sustained the restaurant industry for centuries. However, while this need remains the same, customer expectations and available ...

A spoon and fork on a plate, on a restaurant table - Penpak Ngamsathain/Getty Images The customer is always right, as the saying goes. So what better way to measure restaurants than through customer ...