This is a special article. It is the 500th article I’ve written for Forbes.com. It is hard to believe that I’ve been writing at least one weekly column for Forbes for almost 10 years, and I haven’t ...
There is no doubt that customer service and customer experience have come to the forefront of the C-Suite’s attention. Creating a good service experience that meets (and sometimes exceeds) the ...
NEW YORK--(BUSINESS WIRE)--Persado, the Motivation AI platform that generates the language to inspire every individual to engage and act, today announced the launch of its 2022 Customer Motivation ...
One of the funniest and most original motivational speakers in the country will be in Imperial this month offering tips for customer service. Charles Marshall will speak from 1:30-3 p.m. and 5:30-7 ...
Sue Barrett, Marketing mag’s very own sales guru and founder of Barrett Consulting poses the question: If customer service is sales 101, then why are we not delivering? There is a strong slump in ...
The Primary Health Care Corporation (PHCC) is celebrating customer service week under the slogan ‘Your Service, Our Responsibility’, until October 9. The initiative focuses ...
The Primary Health Care Corporation (PHCC) is celebrating Customer Service Week under the slogan Your Service, Our Responsibility, ...
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