A strong relationship with your customers is the basis of any business that is successful. The loyalty programs, if carefully designed and implemented can be powerful tools to strengthen these ...

The CX discipline is growing up — shifting from adolescence to college years, where clarity, accountability and measurable ...

A welcome-back email can turn churned customers into loyal ones by picking up where their last experience left off. The post Time for a ‘Welcome Back’ program for returning customers? appeared first ...

VMware customers selecting Broadcom’s VMware Cloud Foundation strategy or cloud competitors as partner program changes loom, ...

Thoughtworks, a global technology consultancy that integrates design, engineering and AI to drive digital innovation, today ...

Northern Indiana Public Service Company LLC (“NIPSCO”) announced Oct. 1 that additional energy assistance programs are now open for enrollment to income-eligible customers struggling to pay their ...

VMware Vice President Ahmar Mohammad explains new Cloud Service Provider partner program, acquiring VMware cloud providers, ...

A California Climate Credit program will give San Diego Gas & Electric customers an $81.38 credit on their energy bill in ...

Xcel Energy announced Wednesday that new electric vehicle (EV) programs and rebates are available to New Mexico customers.