Agentforce, Salesforce's artificial intelligence assistant platform, aims to revolutionize customer service and administrative tasks by automating processes that traditionally required human ...

If you are a manufacturer, whether discrete or process, one of the challenges with the current Covid-19 environment is dividing your business units or sales territories to focus on the right products ...

Are you a print subscriber? Activate your account. By Adrianne Pasquarelli - 1 hour 27 min ago By Adrianne Pasquarelli - 21 hours 27 min ago By Jack Neff - 23 hours 27 min ago By Sara Wilson - 1 day ...

Over the course of the past year, adjusting to the challenges of the pandemic on business has made the customer relationship management system an essential tool for maintaining and growing a customer ...

As part of CSO Insights' annual Sales Performance Optimization (SPO) study, we ask firms if they have implemented a core CRM application. Over the 18 years that we have been conducting the study, we ...

Apptivo core capabilities Just like any CRM, Apptivo provides contact and account management tools that allow me to store and organize all my customer data in one centralized location. During my first ...

From working with our 90+ portfolio companies and their customers, as well as from frequent conversations with enterprise leaders, we have observed a set of software services emerge and evolve to ...