What just happened? Issues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally RMA. In response to widespread consumer ...

About a month ago, Gamers Nexus outed Asus for some pretty egregious problems with its customer service, and now the company is promising a bunch of fixes and improvements to its warranty system.

The PC maker is pledging to make the changes after a meeting with review outlet Gamers Nexus, which has been documenting the the warranty and repair service problems at Asus. (Photo by Sebastian ...