Aug. 6, 2021 — In 2017, AWS launched Amazon Transcribe, an automatic speech recognition (ASR) service that makes it easy to add speech-to-text capabilities to any application. Now, AWS announces the ...

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Amazon Web Services Inc. is boosting its AWS Contact Center Intelligence offering with a new call transcription analytics tool that it said can generate more insights from customer conversations.

Amazon Web Services (AWS) on Tuesday added new artificial intelligence (AI) features to some of its services including Textract, Transcribe, Kendra, CodeWhisperer, and HealthLake. The new updates, ...

Amazon Web Services Inc. is upgrading several of the artificial intelligence services in its cloud platform with new capabilities designed to help companies process their data more easily. The new ...

Amazon Web Services on Monday said it is adding call analytics capabilities to Amazon Chime SDK offering in a bid to reduce the time and cost of generating insights from real-time audio calls, ...