If Alexa lights up but won't respond on your Alexa-compatible device, there could be a number of issues at play.

Amazon's virtual assistant allows you to control your smart home with voice commands, but is Alexa safe to use? Learn about Alexa privacy concerns and how to secure your Alexa device. Most of this is ...

A Marion County couple claims they were scammed out of thousands of dollars after attempting to resolve a problem with their Amazon Alexa device. The couple, who live in The Villages, said they ...