The 311 service recently launched by the City of Huntsville, which provides residents with easy access to essential city ...

Original story is below. AT&T customers in Henderson were unable to call dispatch for non-emergency assistance, the city said Thursday night. An email said that 311 was not working for non ...

Noise complaints led the pack among New York City's 311 non-emergency calls in 2024, totaling over 700,000 complaints. According to city data, these complaints included street and sidewalk noise ...

Edmonton is reducing the operating days for its 311 non-emergency telephone line that acts as a central point of contact for city information, services and filing complaints.

Called a 311 Citizen Relationship Management Solution, the program is designed to streamline residents’ non-emergency service requests, inquiries and concerns to appropriate city departments for ...

Analyzing the city’s 311 data, as well as calls from its 911 center ... was the first U.S. city to use 311 as a police non-emergency number. As the system has evolved, 311 has become not ...